I have a problem where there are missing parts of vicidial. Can I reinstall it and still keep all configurations, basically the vicidial installation would replace all missing (read defective) fields that are missing but all data would be kept?
How do I re-install it if you feel that it would correct the problem (missing Lists in sidebar ad various missing fields in the agent screen) ?
How to reinstall Vicidial
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How to reinstall Vicidial
by wjohnson133 » Sun May 21, 2017 7:30 pm
Architecture: x86_64 CPU(s): 2 CPU family: 15 Model: 6
Model name: Intel(R) Pentium(R) 4 CPU 3.20GHz
Linux version 4.1.39-56-default (geeko@buildhost) (gcc version 4.8.5 (SUSE Linux) )
VICIDIAL VERSION: 2.14-831a BUILD: 211012-0934
Model name: Intel(R) Pentium(R) 4 CPU 3.20GHz
Linux version 4.1.39-56-default (geeko@buildhost) (gcc version 4.8.5 (SUSE Linux) )
VICIDIAL VERSION: 2.14-831a BUILD: 211012-0934
- wjohnson133
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- Joined: Wed Mar 15, 2017 2:00 pm
Re: How to reinstall Vicidial
by mflorell » Sun May 21, 2017 7:31 pm
What parts of Vicidial are "missing" exactly?
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Re: How to reinstall Vicidial
by wjohnson133 » Mon May 22, 2017 9:18 am
Please see attached images for what is missing in administrator and agent:
https://prntscr.com/farfxz
The funny thing is that the Lists link works but it is not present in the Sidebar navigation
https://prntscr.com/farfxv
There are too many to mention here.
https://prntscr.com/farfxz
The funny thing is that the Lists link works but it is not present in the Sidebar navigation
https://prntscr.com/farfxv
There are too many to mention here.
Architecture: x86_64 CPU(s): 2 CPU family: 15 Model: 6
Model name: Intel(R) Pentium(R) 4 CPU 3.20GHz
Linux version 4.1.39-56-default (geeko@buildhost) (gcc version 4.8.5 (SUSE Linux) )
VICIDIAL VERSION: 2.14-831a BUILD: 211012-0934
Model name: Intel(R) Pentium(R) 4 CPU 3.20GHz
Linux version 4.1.39-56-default (geeko@buildhost) (gcc version 4.8.5 (SUSE Linux) )
VICIDIAL VERSION: 2.14-831a BUILD: 211012-0934
- wjohnson133
- Posts: 44
- Joined: Wed Mar 15, 2017 2:00 pm
Re: How to reinstall Vicidial
by mflorell » Mon May 22, 2017 2:05 pm
Can't say I've ever seen screens that look like those before. Not really sure what would cause that, aside from making manual alterations to the code.
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- Location: Florida
Re: How to reinstall Vicidial
by wjohnson133 » Mon May 22, 2017 4:39 pm
mflorell wrote:Can't say I've ever seen screens that look like those before. Not really sure what would cause that, aside from making manual alterations to the code.
Is there a way to reinstall vicidial without losing my data...as a way to repair that?
Architecture: x86_64 CPU(s): 2 CPU family: 15 Model: 6
Model name: Intel(R) Pentium(R) 4 CPU 3.20GHz
Linux version 4.1.39-56-default (geeko@buildhost) (gcc version 4.8.5 (SUSE Linux) )
VICIDIAL VERSION: 2.14-831a BUILD: 211012-0934
Model name: Intel(R) Pentium(R) 4 CPU 3.20GHz
Linux version 4.1.39-56-default (geeko@buildhost) (gcc version 4.8.5 (SUSE Linux) )
VICIDIAL VERSION: 2.14-831a BUILD: 211012-0934
- wjohnson133
- Posts: 44
- Joined: Wed Mar 15, 2017 2:00 pm
Re: How to reinstall Vicidial
by mflorell » Mon May 22, 2017 4:44 pm
Just run the install.pl script again, it will overwrite the files without altering the database.
- mflorell
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- Joined: Wed Jun 07, 2006 2:45 pm
- Location: Florida
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