VERSION: 2.14-583a / BUILD: 161226-2224
Hi,
I am presenting a problem with calls for 2 days here, when an agent receives a call in the automatic the call starts a ringing again, as if dialing again, normally when the dialer sends a call the agent is because the client Ya I answer it, but in this case it sounds and sounds and nothing happens, nobody answers, it is happening with all the calls.
I need to help please.
Thank you.
Error Calls
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Error Calls
by victornova » Wed May 17, 2017 10:42 am
- victornova
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Re: Error Calls
by victornova » Wed May 17, 2017 11:36 am
mflorell wrote:Have you tried a different carrier?
Yes, i have 3 carries and i try with the others
- victornova
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Re: Error Calls
by frequency » Wed May 17, 2017 7:40 pm
victornova wrote:mflorell wrote:Have you tried a different carrier?
Yes, i have 3 carries and i try with the others
I think you're a victim of FAS. It could be end point issue as well. Try calling with ATT or Verizon or Skype.
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