Call transfered to inbound group

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Call transfered to inbound group

Postby davide.filippi » Mon Apr 24, 2017 1:12 pm

Hi all,
In my campaign I've set "allow inbound and blended" = yes and "drop call seconds" = 1.
Also i've created a new inbound group in which i've set:
welcome message filename: message1
play welcome message: always
on hold prompt filename message1
on hold prompt interval: 2
on hold prompt seconds: 2

When i call my mobile phone and I answer, the system say the welcome message after 5-6 seconds. Is there any way to say the message automatically right after the customer answer?
ViciBox.x86_64-4.0.1.iso from dvd | Vicidial VERSION: 2.8-403aBUILD: 130510-1350 | SVN Version: 1983 | Cluster: 4 web+dialer (2 Dell Poweredge 1950 - 1 Dell Poweredge 2950; 1 Dell Poweredge R610); 1 db on Dell Poweredge R710 | no extra hw/sw
davide.filippi
 
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