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Clear data on realtime everyDay Operation
Posted:
Thu Jul 28, 2016 4:31 amby ruben23
HI guys,
Version:2.8b0.5
SVN Version:2561
DB Schema Version:1378
Hi how do i clear data on my Realtime screen on my Campaign everyday since data are accumulating and it does not empty every start of a new shifted. Any idea guys
Re: Clear data on realtime everyDay Operation
Posted:
Thu Jul 28, 2016 6:21 amby mflorell
What is your admin.php version and build? The ones in your signature don't match what I see on that screenshot.
Re: Clear data on realtime everyDay Operation
Posted:
Thu Jul 28, 2016 7:45 amby hansg
Go to admin => System Settings.
Check your "Active Voicemail Server" Make sure it is your server ip.
Then "Reload Dial Plans on Servers" on the same page but near the bottom.
Re: Clear data on realtime everyDay Operation
Posted:
Fri Aug 11, 2017 6:06 pmby ruben23
@Matt, this is another server i have sorry,
this is my admin Build and version:
VERSION: 2.12-555a
BUILD: 160508-1948
© 2016 ViciDial Group
I wanted to clear the data accumulated during my shift on the campaign realtime, how do i do that everyday, everyday should be empty so to populate again with new shift everyday, any idea Matt.?
Re: Clear data on realtime everyDay Operation
Posted:
Fri Aug 11, 2017 6:09 pmby ruben23
@Matt,
Also my Timeclock end of the Day is 0000, but i dont see it resets the data on the realtime everyday, im using timezone PDT
Re: Clear data on realtime everyDay Operation
Posted:
Fri Aug 11, 2017 9:36 pmby williamconley
1) Do this
hansg wrote:Go to admin => System Settings.
Check your "Active Voicemail Server" Make sure it is your server ip.
Then "Reload Dial Plans on Servers" on the same page but near the bottom.
2) Change this to present time (probably safest to set it to an even hour until you test to see if it'll run at odd times).
ruben23 wrote:@Matt,
Also my Timeclock end of the Day is 0000, but i dont see it resets the data on the realtime everyday, im using timezone PDT
Re: Clear data on realtime everyDay Operation
Posted:
Wed Aug 30, 2017 9:23 amby ruben23
Thanks a lot William, should i set this in even hours where operation is already ended in the same timezone im using PDT..?
Change this to present time (probably safest to set it to an even hour until you test to see if it'll run at odd times).
Re: Clear data on realtime everyDay Operation
Posted:
Wed Aug 30, 2017 5:31 pmby ruben23
@Matt,
Any idea on this somehow..Please help
Re: Clear data on realtime everyDay Operation
Posted:
Thu Aug 31, 2017 5:04 amby mflorell
In System Settings, is your Voicemail server set to a live asterisk server on your cluster?
Re: Clear data on realtime everyDay Operation
Posted:
Fri Sep 22, 2017 8:21 amby ruben23
@Matt
Yes its set on my asterisk/vicidial Live server
and my end of the day time is: 2400
Re: Clear data on realtime everyDay Operation
Posted:
Fri Sep 22, 2017 3:35 pmby mflorell
2400 doesn't exist in Linux, so yours is never running. The time goes from 2359 to 0000. Try changing to 0000 and see if that helps.
Re: Clear data on realtime everyDay Operation
Posted:
Mon Sep 25, 2017 10:30 amby ruben23
ok doing that now..
@Matt< Thanks a lot, seems ok the calls started with 0 data.