agent web form, autamatic content checking

All installation and configuration problems and questions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

agent web form, autamatic content checking

Postby mati » Mon Aug 21, 2006 3:37 pm

Hello,

I want to add some extra fields to the form which appears to the agent in autodial mode. One of them will be the client personal ID number. There is a known algorithm to check this number. How can i check this number automatically after the agent type it into the form and show a message when the number is wrong.
mati
 
Posts: 47
Joined: Wed Aug 09, 2006 3:07 pm

Postby mflorell » Mon Aug 21, 2006 3:55 pm

It would be best to use the WEB FORM option and have a popup launch with data from the vicidial_list table sent to it. Adding fields to the vicidial.php page can lead to all sorts of problems not the least of which is configurint the AJAX and javascript between vicidial.php and vdc_db_query.php correctly. It's much easier to program your own page to do data validation and extra data entry.
mflorell
Site Admin
 
Posts: 18335
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida


Return to Support

Who is online

Users browsing this forum: No registered users and 96 guests