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Problem with login agc/vicidial.php

PostPosted: Mon Dec 11, 2006 8:04 am
by cristncl
Considered
I have the following problem, I conduct the operation to create users with its respective login and phone login in USERS of vicidial, and PHONES of Astguiclient, but when trying to enter by http://XXX.XX.XX.XX/agc/vicidial.php, it shows the following Sorry warning to me, """there are no available sessions""", that I must do now. like extra information,
I have astguiclient version 2.0.1, in Centos 4.2
I excuse my English, I speak Spanish
Greetings

PostPosted: Mon Dec 11, 2006 8:09 am
by abhasbajpai
you need to provide some more info about your problem
which distro
using softphone or hardphone
which version of asterisk and vici
if softphone using software timer or ztdummy

more info

PostPosted: Mon Dec 11, 2006 8:14 am
by cristncl
Thanks for your Quickly Answer.
Version are:
Asterisk Asterisk 1.2.13
Distro Centos 4.2 kernel 2.6.9-22.EL
Zaptel zaptel-1.2.10
LibPRi libpri-1.2.4
SoftPhone SJPHONE


What other information you need?

PostPosted: Mon Dec 11, 2006 8:19 am
by abhasbajpai
ok
when the agent log in the softphone rings or not
if it rings and agent picks it up what sound is played back to him

PostPosted: Mon Dec 11, 2006 8:27 am
by cristncl
when the agent login in softphone I have tone. and he appears to me registered in the screen of softphone and in asterisk when doing sip show peers also appears to me connected

thanks

PostPosted: Mon Dec 11, 2006 9:20 am
by Op3r
have you added the phone extensions on vicidial?

PostPosted: Mon Dec 11, 2006 9:23 am
by cristncl
Yes , in vicidial admin page, in Users tab.


thanks

PostPosted: Mon Dec 11, 2006 9:55 am
by mflorell
No available sessions means that there are no available entries in the vicidial_conferences table for the server_ip your agent is logging in on.

PostPosted: Wed Dec 13, 2006 11:34 am
by Delta239
post your crontab -l