Load balance you Phone..

[ruben23]

Clustered:
-2 Asterisk
-1 DB/Wen Server
Asterisk 1.4.35-rc1
Dahdi current
Agc 2.4 trunk latest
Ubuntu 8.04 server LTS

Hi guys, im a bit confused on how to used Phone alias for my 3 clustered vicidal server, as describe it says Load balance my Phone loign for my 3 servers- when one is down i just logout then re login agent can still continue dial

But any sample setting sdof the Phone alias:

Alias ID: __________?
Alias Name: ________?
Phone Logins List: _____?


I read each description on each menu but if anyone can give favor to sampel fill up those field with existing naming convention of your Phone alieas....?


Thanks in advance.

[Trying]

I don't really understand this either. It is not very clear in the Manager Manual.

[ruben23]

@Matt can you explain a little bit of this functionality..?

[mflorell]

Let's say you have 3 servers:
10.0.0.11
10.0.0.12
10.0.0.13

and you have an agent phone you want to phone-load-balance-login across all three servers, you would need to create a phones entry for that phone on each server with a different login:
101a -> 10.0.0.11
101b -> 10.0.0.12
101c -> 10.0.0.13

Then you go into to add a new alias(101x) for this set of phone logins which has this as the extension:
101a,101b,101c

Then the agent logs in with 101x as the phone login and tada, it works!

[Trying]

Thanks Matt. Does that mean you must have a phone that can register 3 separate accounts? Meaning that the soft/hard phone will have to be registered with 101a, 101b and 101c at all times? Are there even softphones available that can take more than two accounts?

[floydans]

I think matt refers to balanced logins to the webserver (ie using the vicidial web client), not softphone login to Asterisk.

Did I get it right? If so I wonder if there's a way to do balanced logins also from the softphone...

[mflorell]

Yes, the softphone must register to all 3 servers. No I don't know of any FREE softphones that allow registration to more than 2 servers. Zoiper professional and eyebeam(professional version of Xlite) are what most of our clients use for this.

[williamconley]

zoiper free will register THREE accounts (not the web version).

[mflorell]

You know, I thought it did that too, in older Zoiper Free versions, but the latest version I downloaded only allowed 2 accounts no matter what I did.

[williamconley]

would you like a link to the old version?

I knew there was a reason i downloaded those and said "no!" to upgrade offers. LOL

http://www.poundteam.com/downloads/soft ... taller.exe

[mackoko]

hi guys what will be the password in the AGC if I will be using 101x login then? will it be blank?

[williamconley]

1) This has nothing to do with the existing post.

2) Please post YOUR Vicidial Version with Build on all posts along with your installation method and version of installer.

3) Please read the manual before posting (this is a requirement). It is available at eflo.net for FREE (although with the questions you are asking, I would say you need the purchase version, it'll probably save you two months worth of headscratching and be well worth the small investment!)

[ronator]

Then you go into to add a new alias(101x) for this set of phone logins which has this as the extension:
101a,101b,101c

Then the agent logs in with 101x as the phone login and tada, it works!

Just for anybody who is as stupid as I was and to clarify things:

all the phone extensions of one alias MUST have the same "web login password"! ( Either I missed the line where it is mentioned here or people thought, it should be obvious. For me, it wasn't so this posts may help somebody someday ...)

so it is like

"phone web login" 101a with "phone web password" 101x and
"phone web login" 101b with "phone web password" 101x and
"phone web login" 101c with "phone web password" 101x

then agent logs in with 101x as the phone login and 101x as the phone password!

works perfectly here with vicidial 2.2.1-259. I'm going to use that feature as soon as I got the time to re-configure the phones.

Nice thing, thank you for implementing!