Hi,
I've a query like I want to know which disposition the dialer takes automatically while it trying to conect to disconnected numbers.
is it noanser autdial or no answer
regards
rudra
call disposition
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call disposition
by rudra_ach » Thu Feb 15, 2007 10:48 am
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NA - No Answer AutoDial
by eijal » Thu Feb 15, 2007 12:58 pm
NA - No Answer AutoDial. Vicidial doesn't have a disposition for disconnected numbers.
It could be cool that we can have a disposition for disconnected numbers
It could be cool that we can have a disposition for disconnected numbers
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by mflorell » Thu Feb 15, 2007 3:30 pm
VICIDIAL does have a disposition for disconnected numbers = DC
The problem is, using PRI or SIP signaling, the disconnect codes sent are never 100% accurate. The best I have seen are from 90-95% accurate, but loosing those 5-10% of good numbers that were simply busy with the telco reporting the wrong termination code was not acceptable, so we do not use the DC code very much automatically unless one of the two certain Disconnect codes is sent, but those are not very often used.
The problem is, using PRI or SIP signaling, the disconnect codes sent are never 100% accurate. The best I have seen are from 90-95% accurate, but loosing those 5-10% of good numbers that were simply busy with the telco reporting the wrong termination code was not acceptable, so we do not use the DC code very much automatically unless one of the two certain Disconnect codes is sent, but those are not very often used.
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Conclusion
by eijal » Thu Feb 15, 2007 3:41 pm
In conclusion:
When we are in any autodialing method, the predective dialer checks these numbers to NA No Answer AutoDialing.
I am seeing that now with IAX trunks
thanks Matt
When we are in any autodialing method, the predective dialer checks these numbers to NA No Answer AutoDialing.
I am seeing that now with IAX trunks
thanks Matt
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- Joined: Thu Feb 08, 2007 6:34 pm
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