Incorrect Timezone for Lists

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Incorrect Timezone for Lists

Postby sashen27 » Sun Jul 12, 2020 11:58 am

Hi Guys

I have set local timezones in all areas i know off (vicibox-timezone, server settings, system settings) and here in South Africa we are GMT +2 but all lists get loaded with a GMT of -4? Lists are set to use campaign settings, campaign Local Call Time is set to 24 hours

Im not sure its related but agents call stats on realtime and outbound calling report are also incorrect.

Thanks
New Install | ViciBox_v9.x86_64-9.0.3 | VERSION: 2.14-761a | BUILD: 200708-1033 |Asterisk 13.29.2-vici | Single Server Core i5 9th Gen 16 Gb RAM 1TB SSD HD |
sashen27
 
Posts: 13
Joined: Fri Aug 15, 2014 5:13 am

Re: Incorrect Timezone for Lists

Postby carpenox » Sun Jul 12, 2020 12:17 pm

click on reports then the little plus sign next to the server....whats it show for the 3 times
2 x Intel Xeon X3450 at 2.66GHz | 16GB DDR4
ViciBox v9.0.3 | Version: 2.14-763a | BUILD: 200719-1645 | SVN Version: 3271 | DB Schema Version: 1602 | Asterisk 13.34.0
http://www.CyburityLLC.com -: 844-PC-SATA-2 - :- www.contactcentersRus.com
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Location: Deerfied Beach, FL

Re: Incorrect Timezone for Lists

Postby sashen27 » Mon Jul 13, 2020 2:05 am

All 3 times are in sync to my correct GMT but also on the web interface the time is 2 hours back...

*real time also shows incorrect stats...
New Install | ViciBox_v9.x86_64-9.0.3 | VERSION: 2.14-761a | BUILD: 200708-1033 |Asterisk 13.29.2-vici | Single Server Core i5 9th Gen 16 Gb RAM 1TB SSD HD |
sashen27
 
Posts: 13
Joined: Fri Aug 15, 2014 5:13 am

Re: Incorrect Timezone for Lists

Postby carpenox » Mon Jul 13, 2020 7:28 am

where on the web interface? can you show me images? change this in: Admin > System Settings

Image
2 x Intel Xeon X3450 at 2.66GHz | 16GB DDR4
ViciBox v9.0.3 | Version: 2.14-763a | BUILD: 200719-1645 | SVN Version: 3271 | DB Schema Version: 1602 | Asterisk 13.34.0
http://www.CyburityLLC.com -: 844-PC-SATA-2 - :- www.contactcentersRus.com
carpenox
 
Posts: 551
Joined: Wed Apr 08, 2020 2:02 am
Location: Deerfied Beach, FL

Re: Incorrect Timezone for Lists

Postby sashen27 » Tue Jul 14, 2020 9:37 am

The time on the top right hand corner - and yes i also changed that post install
New Install | ViciBox_v9.x86_64-9.0.3 | VERSION: 2.14-761a | BUILD: 200708-1033 |Asterisk 13.29.2-vici | Single Server Core i5 9th Gen 16 Gb RAM 1TB SSD HD |
sashen27
 
Posts: 13
Joined: Fri Aug 15, 2014 5:13 am


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