Customise agent screen

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Customise agent screen

Postby mickeymall » Wed Dec 30, 2015 1:37 pm

Hi all, can anyone help me I want to customise my agent screen so its a total different layout and maybe add a chat box so managers can talk to agents.

Please get in touch asap.

Mickey
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Re: Customise agent screen

Postby mflorell » Wed Dec 30, 2015 2:02 pm

There is already chat as an option in the agent screen, this was added a few weeks ago.

As for a totally different layout, the code is open-source, so if you can rearrange PHP/Javascript/HTML, then you can customize it in any way you like.
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Re: Customise agent screen

Postby mflorell » Sun Jan 03, 2016 5:16 pm

If you would like help making changes to the agent screen, just send an email to sales@vicidial.com with exactly what you want to change, and we can send you a quote for the project.
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