Dropped calls
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Hello Everyone.
My current version of Vicidial is 2.0.4-141. The build is 71127-0408.
Per my boss, we need to eliminate ALL dropped calls immediately WITHOUT adding more CSRs.
How do other companies do this?
Can this be done in Vicidial? Do we need additional apps.
Thanks,
Mike
My current version of Vicidial is 2.0.4-141. The build is 71127-0408.
Per my boss, we need to eliminate ALL dropped calls immediately WITHOUT adding more CSRs.
How do other companies do this?
Can this be done in Vicidial? Do we need additional apps.
Thanks,
Mike