Disposition to list?

[carpenox]

Is there a way to set certain dispositions to be added to a list ID?

-nox

[williamconley]

Ya lost me.

List ID is a numeric field.

[carpenox]

like for instance, manual calls go to list 999 by default, inbound goes to 998, those are premade lists, but lets say i create a list called 995, how can i set a certain disposition to be added to that list?

[williamconley]

Ahhhh ...

You merely need to adjust your thinking slightly. Since the Disposition isn't available until the End of the call, the Vicidial system cannot determine that a new lead should be placed in a list at the beginning of a call with information that is not yet available.

However, there is a special campaign (and Ingroup) setting for "Dispo URL". This can include a script that will move the lead based on disposition. There are several examples of this available on the forum.

I would hesitate to go further until I hear the reason you want to move a lead to a new list based on the disposition. Often what you are trying to accomplish by moving the lead can be better accomplished a different way. (not always, of course, just "often" )

[carpenox]

ok so one of the dispositions is "email - sent email to customer" - i want to be able to call those leads back based on the ones that were sent emails at a later time.

[rbbumanlag]

Haven't done this before.
Just want to share my ideas.
Also I want to learn if my ideas are not feasible.
What you can do is create a script and put it to Dispo URL.

The script will do 2 things.
1st - will set the disposition of the call via API
2nd - add/update the number to a list id via API.

OR

Create a script that will query the database based on disposition status, then add/update the result to a list_id via API.

OR

Use the basic or advanced lead management tools of Vicidial (Can be seen in admin utilities)
and manually move the leads with particular dispo to another list.

Thanks!

[carpenox]

rbbumanlag,

Thank you for your suggestions. I have not worked much with API, it still confuses me, but I took your last suggestion and just moved the dispo i needed into its own list, it worked like a charm so thanks.

-Nox