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Dial leads for each agent

PostPosted: Thu Dec 05, 2019 5:25 pm
by macaruchi
Hi!
I have a problem, I have 5 agents to do outbound calls but each agent has assigned 100 leads dialing manual mode, my problem is how can I do that each agent just dial the leads that he has assigned ?

We can do that with Vici ?

Re: Dial leads for each agent

PostPosted: Fri Dec 06, 2019 7:23 am
by mflorell
Owner Only dialing. Set the 'owner' field of each lead to the user ID of each agent that it belongs to, then set Owner Only dialing to USER in the Campaign settings.

Re: Dial leads for each agent

PostPosted: Fri Dec 06, 2019 9:41 am
by macaruchi
Thks !!
I didnt see this field never!! :)