vicidial.org

Version: 2.14b0.5
SVN Version: 2812
DB Schema Version: 1523
Asterisk 1.8
Ubuntu Server 12.04.5 LTS 64bit


HI GUYS, i have enable the Dispo URL already and set Container for the email are this correct somehow coz no email arrived when we test to our local number with a set of email

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VARhttp://http://1.1.2.2/agc/dispo_send_email.php?container_id=1000&lead_id=--A--lead_id--B--&call_id=--A--call_id--B--&dispo=--A--dispo--B--&user=--A--user--B--&pass=--A--pass--B--&sale_status=18 - NPCC_Sent Info&log_to_file=1

Then my Container is this

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; destination email
email_to => --A--email--B-- ;;;;; (To Mail ID of individual lead if available in database)

; sending email address
email_from => nonprofitcreditcoaches@gmail.com

; subject of the email
email_subject =>  --A--first_name--B--See Our Program Overview

; body of the email
email_body_begin =>
As promised --A--first_name--B--, see below:

WHO WE ARE:

ANY IDEA guys.? where do i check logs or why is it working, it will work right even the email we will be emailing is a none gmail email, anyone can help, Thanks

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cat /var/log/mail

or

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tail -20 /var/log/mail

William, Thanks for the reply

Here is the log its weird coz i did not configure anything with this details presenting on this logs

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root@O170:/var/log# tail -f /var/log/mail.log
Jan  8 15:27:06 O170 sm-mta[14853]: x058ol0V001112: to=<you@yourmail.co.uk>, delay=3+14:36:19, xdelay=00:00:00, mailer=esmtp, pri=46830485, relay=yourmail.co.uk., dsn=4.0.0, stat=Deferred: Connection timed out with yourmail.co.uk.
Jan  8 15:27:06 O170 sm-mta[14853]: x04NM73Q014929: to=<you@yourmail.co.uk>, delay=4+00:04:59, xdelay=00:00:00, mailer=esmtp, pri=51960482, relay=yourmail.co.uk., dsn=4.0.0, stat=Deferred: Connection timed out with yourmail.co.uk.
Jan  8 15:27:06 O170 sm-mta[14853]: x04KU89G028441: to=<you@yourmail.co.uk>, delay=4+02:56:58, xdelay=00:00:00, mailer=esmtp, pri=53490485, relay=yourmail.co.uk., dsn=4.0.0, stat=Deferred: Connection timed out with yourmail.co.uk.
Jan  8 15:27:06 O170 sm-mta[14853]: x04K6pQ7024267: to=<you@yourmail.co.uk>, delay=4+03:20:15, xdelay=00:00:00, mailer=esmtp, pri=53670486, relay=yourmail.co.uk., dsn=4.0.0, stat=Deferred: Connection timed out with yourmail.co.uk.
Jan  8 15:27:06 O170 sm-mta[14853]: x04JSWra010544: to=<you@yourmail.co.uk>, delay=4+03:58:33, xdelay=00:00:00, mailer=esmtp, pri=54030486, relay=yourmail.co.uk., dsn=4.0.0, stat=Deferred: Connection timed out with yourmail.co.uk.
Jan  8 15:27:06 O170 sm-mta[14853]: x04GOD4v016730: to=<you@yourmail.co.uk>, delay=4+07:02:53, xdelay=00:00:00, mailer=esmtp, pri=55740486, relay=yourmail.co.uk., dsn=4.0.0, stat=Deferred: Connection timed out with yourmail.co.uk.
Jan  8 15:27:06 O170 sm-mta[14853]: x04EnaMi032333: to=<you@yourmail.co.uk>, delay=4+08:37:29, xdelay=00:00:00, mailer=esmtp, pri=56550488, relay=yourmail.co.uk., dsn=4.0.0, stat=Deferred: Connection timed out with yourmail.co.uk.
Jan  8 15:27:06 O170 sm-mta[14853]: x04BJmkv027486: to=<you@yourmail.co.uk>, delay=4+12:07:18, xdelay=00:00:00, mailer=esmtp, pri=58440482, relay=yourmail.co.uk., dsn=4.0.0, stat=Deferred: Connection timed out with yourmail.co.uk.
Jan  8 15:27:06 O170 sm-mta[14853]: x043YC26010576: to=<you@yourmail.co.uk>, delay=4+19:52:54, xdelay=00:00:00, mailer=esmtp, pri=62670486, relay=yourmail.co.uk., dsn=4.0.0, stat=Deferred: Connection timed out with yourmail.co.uk.
Jan  8 15:27:07 O170 sm-mta[14853]: x0402w1S026771: to=<you@yourmail.co.uk>, delay=4+23:24:09, xdelay=00:00:00, mailer=esmtp, pri=64560484, relay=yourmail.co.uk., dsn=4.0.0, stat=Deferred: Connection timed out with yourmail.co.uk.


Connection timed out with yourmail.co.uk

Two likely scenarios:

1) Your ISP is blocking port 25. This is fairly common. Those ISPs require you to relay all outgoing mail through their servers so they can control the flow and cut you off if you are spamming.

2) That mail destination does not like you and refuses to connect. Test by sending to another recipient (or several) at other domains.

Solution: Relay through gmail or some other service. Most of these relays will allow you to use a port other than 25 (gets you past the ISP block) and all will require you to authenticate during the send. This is a Postfix configuration solution and there are hundreds of helper sites/videos out there to assist with setting this up. Not simple, very technical, but fairly quick.

Also consider configuring the Vicidial server to use an email address on your domain during outbound email and configure the domain's SPF record to allow sending from that server.