Incorrect Status on campaign realtime Appear

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Incorrect Status on campaign realtime Appear

Postby ruben23 » Wed Jul 05, 2017 9:01 pm

VERSION: 2.14-579a
BUILD: 161128-1746
© 2016 ViciDial Group
Asterisk 1.8

Hi anyone can help my campaign realtime status still appears dialing even the campaign is already disable and still the dialing status still on going, but on asterisk no activity at all

see this:

Image

anyone can help
SkypeID: rlacumba
IBM x3200 Dual Core 2.4 Ghz.
4GB Ram
VERSION: 2.4-311a
BUILD: 110514-1351
© 2011 ViciDial Group
Asterisk 1.4.27-vici
Another VICI_day, same trunK, same Channel-->Transcode...
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Location: Davao City, Philippines

Re: Incorrect Status on campaign realtime Appear

Postby mflorell » Thu Jul 06, 2017 7:10 am

That are probably from old calls still stuck in the database as live. This is usually caused by a misconfiguration of some kind if they are not clearing out.
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