hopper level

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hopper level

Postby Taoufik » Mon Apr 19, 2010 6:11 pm

hello,

i read a vicidial manager manuel and i would like to know what is the meaning of a hopper level 1, 2, 3....etc.

please help me thanks
Taoufik
 
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Postby mflorell » Mon Apr 19, 2010 7:44 pm

hopper level = maximum number of calls placed in one minute

We usually recommend setting the hopper level to 3 x the number of calls you expect to place every minute. You can go higher, but we would not recommend setting it to 2000 for a 10 agent campaign for example.
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hopper level

Postby Taoufik » Tue Apr 20, 2010 6:32 am

Thank you very much for your help
Taoufik
 
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I am still new on the forum

Postby christopherm » Fri May 07, 2010 8:31 am

I am downloading the vicibox 1.9 i will ask for help if i have problems :D
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