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- Recommended VICIdial Security Upgrade Notice: September 2024
by mflorell » Tue Sep 17, 2024 7:48 am - 8 Replies
- 286483 Views
- Last post by mtendemichael
Thu Oct 24, 2024 8:34 am
- Recommended VICIdial Security Upgrade Notice: September 2024
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- Is there a way in SQL to determine who will get next call?
by mrgunston » Sun Sep 23, 2018 7:46 pm - 1 Replies
- 4072 Views
- Last post by mflorell
Mon Sep 24, 2018 6:28 am
- Is there a way in SQL to determine who will get next call?
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- Add FPG number on agent screen
by rajivtech22 » Sat Sep 22, 2018 2:19 pm - 2 Replies
- 6238 Views
- Last post by rajivtech22
Sat Sep 22, 2018 5:13 pm
- Add FPG number on agent screen
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- Dial timed out contact your system Administrator
by Dawson » Wed Sep 19, 2018 6:27 pm - 2 Replies
- 4451 Views
- Last post by Dawson
Thu Sep 20, 2018 1:09 pm
- Dial timed out contact your system Administrator
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- Call Rejected: CHANUNAVAIL Cause: 66 - Channel type not impl
by Dawson » Tue Sep 18, 2018 6:32 am - 1 Replies
- 4199 Views
- Last post by Dawson
Thu Sep 20, 2018 1:01 pm
- Call Rejected: CHANUNAVAIL Cause: 66 - Channel type not impl
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- improved answering machine detection
by jkalin1 » Wed Sep 19, 2018 12:43 pm - 1 Replies
- 3546 Views
- Last post by mflorell
Wed Sep 19, 2018 7:06 pm
- improved answering machine detection
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- queue stats and calls taken
by Op3r » Wed Sep 19, 2018 8:56 am - 1 Replies
- 3798 Views
- Last post by mflorell
Wed Sep 19, 2018 7:04 pm
- queue stats and calls taken
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- Proper method for archiving voicemail
by ConnectedDialer » Tue Sep 18, 2018 4:23 pm - 1 Replies
- 3457 Views
- Last post by mflorell
Wed Sep 19, 2018 5:17 am
- Proper method for archiving voicemail
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- Deleted Presets Still Appearing in Real-Time Report
by bigape » Tue Sep 18, 2018 1:09 pm - 1 Replies
- 3964 Views
- Last post by mflorell
Wed Sep 19, 2018 5:15 am
- Deleted Presets Still Appearing in Real-Time Report
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- Do not play agent alert sound for customer
by dspaan » Tue Sep 18, 2018 9:29 am - 3 Replies
- 5350 Views
- Last post by mflorell
Wed Sep 19, 2018 5:13 am
- Do not play agent alert sound for customer
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- Disable other agent status.
by rajivtech22 » Thu Sep 13, 2018 8:41 pm - 2 Replies
- 5834 Views
- Last post by rajivtech22
Mon Sep 17, 2018 7:11 pm
- Disable other agent status.
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- Pass Variabled in AGI
by himanshu.jaiswal » Mon Sep 17, 2018 9:25 am - 1 Replies
- 3310 Views
- Last post by blackbird2306
Mon Sep 17, 2018 12:30 pm
- Pass Variabled in AGI
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- Call Count Limit Does Not Limit [Solved]
by khuff » Wed Apr 11, 2012 11:40 am - 9 Replies
- 13485 Views
- Last post by mflorell
Mon Sep 17, 2018 7:48 am
- Call Count Limit Does Not Limit [Solved]
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- getting back failed forwarded calls
by tarikzz » Thu Aug 23, 2018 6:15 pm - 1 Replies
- 4047 Views
- Last post by tarikzz
Mon Sep 17, 2018 4:50 am
- getting back failed forwarded calls
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- Timezone dialing by AREA CODE not WORKING
by donX » Mon Sep 03, 2018 7:42 am - 2 Replies
- 7074 Views
- Last post by nani
Mon Sep 17, 2018 2:45 am
- Timezone dialing by AREA CODE not WORKING
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- Agent phone rings lately on login
by muyousif » Mon Sep 03, 2018 9:34 am - 10 Replies
- 13961 Views
- Last post by williamconley
Sat Sep 15, 2018 4:00 pm
- Agent phone rings lately on login
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- vicidial_dmtf_log empty table
by muyousif » Thu Sep 13, 2018 2:06 pm - 2 Replies
- 4534 Views
- Last post by muyousif
Sat Sep 15, 2018 1:05 pm
- vicidial_dmtf_log empty table
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- Manual dial vs external_dial API
by vicinewman » Fri Sep 14, 2018 5:01 pm - 1 Replies
- 4120 Views
- Last post by williamconley
Fri Sep 14, 2018 5:57 pm
- Manual dial vs external_dial API
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- Call goes to queue but never connects to agent
by jheengoo » Tue Sep 11, 2018 1:29 pm - 9 Replies
- 11654 Views
- Last post by williamconley
Fri Sep 14, 2018 1:54 pm
- Call goes to queue but never connects to agent
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- Used Vici Server as archive but still not connecting
by devin.it3 » Thu Sep 13, 2018 7:30 pm - 1 Replies
- 3791 Views
- Last post by williamconley
Fri Sep 14, 2018 12:12 pm
- Used Vici Server as archive but still not connecting
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- Transfer of calls not working on certain soft phones
by viciexpand » Tue Apr 19, 2016 6:05 pm - 6 Replies
- 9864 Views
- Last post by sarxiejr
Fri Sep 14, 2018 11:51 am
- Transfer of calls not working on certain soft phones
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- Capture HTTP response Code through AGI
by himanshu.jaiswal » Thu Sep 13, 2018 12:55 pm - 1 Replies
- 4365 Views
- Last post by himanshu.jaiswal
Fri Sep 14, 2018 7:26 am
- Capture HTTP response Code through AGI
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- Cannot approve lead in QC queue
by dspaan » Fri Sep 14, 2018 2:17 am - 1 Replies
- 3442 Views
- Last post by dspaan
Fri Sep 14, 2018 4:26 am
- Cannot approve lead in QC queue
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- Kernel NMI Watchdog
by admnaidu » Mon Sep 10, 2018 1:27 am - 2 Replies
- 7167 Views
- Last post by admnaidu
Fri Sep 14, 2018 12:23 am
- Kernel NMI Watchdog
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- setup inbound dialplan to pass thru different sip extensions
by sarxiejr » Wed Sep 12, 2018 5:04 pm - 1 Replies
- 4547 Views
- Last post by williamconley
Wed Sep 12, 2018 5:14 pm
- setup inbound dialplan to pass thru different sip extensions
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- UID showing instead of CID
by c20xh2 » Thu Feb 08, 2018 9:40 am - 13 Replies
- 42197 Views
- Last post by pacman69
Wed Sep 12, 2018 11:09 am
- UID showing instead of CID
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- Switch back and forth when transferring a call
by dspaan » Sat Aug 25, 2018 4:52 am - 5 Replies
- 8293 Views
- Last post by williamconley
Wed Sep 12, 2018 10:04 am
- Switch back and forth when transferring a call
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- Answering Machine(AMD) detection on all answered calls
by pratik » Sun Sep 09, 2018 8:39 am - 3 Replies
- 9784 Views
- Last post by williamconley
Tue Sep 11, 2018 8:56 pm
- Answering Machine(AMD) detection on all answered calls
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- vicidial cluster mode
by ambiorixg12 » Fri Sep 07, 2018 11:15 pm - 5 Replies
- 8513 Views
- Last post by williamconley
Tue Sep 11, 2018 8:35 pm
- vicidial cluster mode
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- Detect Switched off phone
by sohaib » Sat Sep 08, 2018 2:36 am - 2 Replies
- 4185 Views
- Last post by blackbird2306
Tue Sep 11, 2018 6:28 am
- Detect Switched off phone
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- Asterisk not Reload
by cromerorey » Mon Sep 10, 2018 2:02 pm - 2 Replies
- 4353 Views
- Last post by cromerorey
Mon Sep 10, 2018 8:48 pm
- Asterisk not Reload
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- SQL or API to determine number of calls ringing?
by mrgunston » Mon Sep 10, 2018 12:43 am - 2 Replies
- 4725 Views
- Last post by mrgunston
Mon Sep 10, 2018 5:43 pm
- SQL or API to determine number of calls ringing?
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- Proper Ratio for Remote Agent Survey Dialing
by jikseyres16 » Mon Sep 10, 2018 12:13 am - 2 Replies
- 4780 Views
- Last post by jikseyres16
Mon Sep 10, 2018 5:23 pm
- Proper Ratio for Remote Agent Survey Dialing
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- Hopper dialing completed / unworkable leads
by SPAMSAM » Thu Sep 06, 2018 4:48 pm - 1 Replies
- 3364 Views
- Last post by uncapped_shady
Mon Sep 10, 2018 5:22 pm
- Hopper dialing completed / unworkable leads
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- Agentdirect call goes in agent queue, but not grabbed
by ConnectedDialer » Mon Jul 23, 2018 11:40 am - 1 Replies
- 5753 Views
- Last post by jheengoo
Mon Sep 10, 2018 2:33 pm
- Agentdirect call goes in agent queue, but not grabbed
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- useronly callbacks being dialed by other users manually
by TwistedFister » Fri Sep 07, 2018 1:05 pm - 5 Replies
- 7718 Views
- Last post by williamconley
Sat Sep 08, 2018 12:08 pm
- useronly callbacks being dialed by other users manually
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- Vicidial and Nagios
by dspaan » Thu Sep 06, 2018 7:59 am - 2 Replies
- 5156 Views
- Last post by mflorell
Thu Sep 06, 2018 3:57 pm
- Vicidial and Nagios
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- IVR - text to speech, speech to text
by jkalin1 » Wed Sep 05, 2018 4:45 pm - 1 Replies
- 4230 Views
- Last post by mflorell
Thu Sep 06, 2018 3:53 pm
- IVR - text to speech, speech to text
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- PBXWebPhone Vicibox 8.0.1
by rheymzkilove » Wed Sep 05, 2018 1:20 am - 1 Replies
- 4126 Views
- Last post by williamconley
Wed Sep 05, 2018 8:19 pm
- PBXWebPhone Vicibox 8.0.1
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- Agent View > Other agent status: panel
by donX » Mon Oct 16, 2017 1:03 am - 6 Replies
- 15368 Views
- Last post by blackbird2306
Tue Sep 04, 2018 11:55 am
- Agent View > Other agent status: panel
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- call initiating from another campaign
by ivschakravarthi » Tue Sep 04, 2018 7:12 am - 1 Replies
- 3889 Views
- Last post by williamconley
Tue Sep 04, 2018 11:07 am
- call initiating from another campaign
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- Ingroup drop action caller ID
by dspaan » Mon Sep 03, 2018 4:47 pm - 3 Replies
- 6153 Views
- Last post by williamconley
Mon Sep 03, 2018 5:50 pm
- Ingroup drop action caller ID
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- events and customer hangup
by vicinewman » Sun Sep 02, 2018 3:34 pm - 2 Replies
- 6054 Views
- Last post by blackbird2306
Mon Sep 03, 2018 5:37 pm
- events and customer hangup
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- search recording from ingroup using uniqueid
by Op3r » Mon Sep 03, 2018 10:45 am - 2 Replies
- 5205 Views
- Last post by Op3r
Mon Sep 03, 2018 3:40 pm
- search recording from ingroup using uniqueid
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- Preview Dial time limit
by khuff » Wed Aug 29, 2018 11:49 am - 5 Replies
- 7876 Views
- Last post by blackbird2306
Mon Sep 03, 2018 6:10 am
- Preview Dial time limit
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- Campaigns detail view blank after updating
by uncapped_shady » Thu Aug 16, 2018 3:06 am - 2 Replies
- 5156 Views
- Last post by mflorell
Sun Sep 02, 2018 7:03 am
- Campaigns detail view blank after updating
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- Delay in Agent Phone Ringing
by ivschakravarthi » Fri Aug 31, 2018 7:41 am - 4 Replies
- 7382 Views
- Last post by williamconley
Sat Sep 01, 2018 12:57 pm
- Delay in Agent Phone Ringing
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- hangup_cause and dial status in Dispo URL
by santhuarnold » Fri Aug 31, 2018 11:09 am - 1 Replies
- 4103 Views
- Last post by williamconley
Fri Aug 31, 2018 11:49 am
- hangup_cause and dial status in Dispo URL
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- AMD 8369 issue
by ed123 » Thu Aug 30, 2018 6:30 am - 10 Replies
- 12693 Views
- Last post by ed123
Fri Aug 31, 2018 5:29 am
- AMD 8369 issue
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- Incoming number changed to YXX after Queue Timeout
by sohaib » Thu Aug 30, 2018 12:23 am - 3 Replies
- 5422 Views
- Last post by blackbird2306
Fri Aug 31, 2018 3:03 am
- Incoming number changed to YXX after Queue Timeout
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