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- Recommended VICIdial Security Upgrade Notice: September 2024
by mflorell » Tue Sep 17, 2024 7:48 am - 8 Replies
- 284295 Views
- Last post by mtendemichael
Thu Oct 24, 2024 8:34 am
- Recommended VICIdial Security Upgrade Notice: September 2024
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- Topics
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- Last post
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- [SOLVED] Agent screen not showing call info
by Marco Zink » Thu Nov 07, 2019 12:16 pm - 4 Replies
- 6303 Views
- Last post by mflorell
Thu Nov 07, 2019 11:53 pm
- [SOLVED] Agent screen not showing call info
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- 7 servers but running into dead air very often
by jshasteen » Tue Oct 08, 2019 6:01 pm - 11 Replies
- 12889 Views
- Last post by garski
Thu Nov 07, 2019 10:32 am
- 7 servers but running into dead air very often
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- Storing Outbound Caller ID per Call
by duncanb » Wed Nov 06, 2019 1:52 am - 3 Replies
- 5575 Views
- Last post by ambiorixg12
Wed Nov 06, 2019 1:14 pm
- Storing Outbound Caller ID per Call
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- Lead recycling.
by jere8w » Tue Nov 05, 2019 2:07 pm - 1 Replies
- 3056 Views
- Last post by mflorell
Tue Nov 05, 2019 11:35 pm
- Lead recycling.
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- Ranking Lists of a Campaign
by marcelo » Mon Nov 04, 2019 6:08 pm - 1 Replies
- 3937 Views
- Last post by mflorell
Tue Nov 05, 2019 8:43 am
- Ranking Lists of a Campaign
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- asterisk stopped working
by dreedy » Thu Jun 06, 2019 5:32 pm - 17 Replies
- 22152 Views
- Last post by snoel
Tue Nov 05, 2019 5:24 am
- asterisk stopped working
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- Callback list broken
by drodecker » Wed Oct 23, 2019 2:33 am - 6 Replies
- 8288 Views
- Last post by drodecker
Fri Nov 01, 2019 8:06 pm
- Callback list broken
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- Cant get agent on Pause in Manual Auto Next Seconds
by mugogo » Sun Oct 27, 2019 1:57 am - 2 Replies
- 4726 Views
- Last post by mugogo
Tue Oct 29, 2019 11:34 pm
- Cant get agent on Pause in Manual Auto Next Seconds
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- Lead Recycling Behaving Bad
by marcelo » Tue Oct 29, 2019 7:20 pm - 1 Replies
- 3066 Views
- Last post by marcelo
Tue Oct 29, 2019 7:44 pm
- Lead Recycling Behaving Bad
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- Hopper Gets NO Leads
by marcelo » Mon Oct 28, 2019 12:07 pm - 8 Replies
- 11556 Views
- Last post by marcelo
Tue Oct 29, 2019 7:43 pm
- Hopper Gets NO Leads
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- whisper link not showing
by Op3r » Mon Oct 28, 2019 3:51 pm - 1 Replies
- 3768 Views
- Last post by Op3r
Mon Oct 28, 2019 4:42 pm
- whisper link not showing
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- Caller ID for 3-Way Transfer
by bghayad » Sun Oct 27, 2019 7:51 pm - 1 Replies
- 3179 Views
- Last post by garski
Mon Oct 28, 2019 1:39 pm
- Caller ID for 3-Way Transfer
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- Cancel the manual dial after review the lead and commit info
by bghayad » Wed Oct 23, 2019 4:16 pm - 3 Replies
- 5084 Views
- Last post by bghayad
Fri Oct 25, 2019 7:19 am
- Cancel the manual dial after review the lead and commit info
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- ADD DELAY BEFORE ABLE TO DIAL NEXT NUMBER (MANUAL DIALING)
by Leckbush » Thu Oct 24, 2019 4:07 am - 2 Replies
- 4153 Views
- Last post by Leckbush
Thu Oct 24, 2019 9:39 pm
- ADD DELAY BEFORE ABLE TO DIAL NEXT NUMBER (MANUAL DIALING)
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- Anyone know why it took 3 hours to process the AMD?
by jessiekidfernando » Tue Oct 01, 2019 4:24 pm - 6 Replies
- 8460 Views
- Last post by jessiekidfernando
Thu Oct 24, 2019 12:21 pm
- Anyone know why it took 3 hours to process the AMD?
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- webrtc mic dissapears
by dreedy » Fri Aug 16, 2019 12:02 pm - 7 Replies
- 10887 Views
- Last post by dreedy
Tue Oct 22, 2019 3:59 pm
- webrtc mic dissapears
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- Problems creating a custom "routing extension" for campaigns
by prieto2330 » Thu Feb 28, 2019 1:51 pm - 10 Replies
- 12759 Views
- Last post by Noah
Mon Oct 21, 2019 9:13 pm
- Problems creating a custom "routing extension" for campaigns
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- Agent Editing of Call Backs for Agent entries.
by marcelo » Mon Oct 21, 2019 6:43 pm - 0 Replies
- 18660 Views
- Last post by marcelo
Mon Oct 21, 2019 6:43 pm
- Agent Editing of Call Backs for Agent entries.
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- Remote agents stuck on RING
by Wesvici » Sun Apr 22, 2018 8:19 am - 4 Replies
- 7848 Views
- Last post by Wesvici
Mon Oct 21, 2019 1:46 pm
- Remote agents stuck on RING
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- Download List
by kennow » Mon Oct 21, 2019 1:07 pm - 0 Replies
- 19006 Views
- Last post by kennow
Mon Oct 21, 2019 1:07 pm
- Download List
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- Too Long Delay Passig Answered Call to Agent Live Call
by marcelo » Fri Oct 18, 2019 4:53 pm - 3 Replies
- 7254 Views
- Last post by marcelo
Mon Oct 21, 2019 12:40 pm
- Too Long Delay Passig Answered Call to Agent Live Call
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- Agent Login
by kennow » Sun Oct 20, 2019 6:57 am - 2 Replies
- 5205 Views
- Last post by kennow
Mon Oct 21, 2019 10:52 am
- Agent Login
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- HELP.... DID ringing on the phone used to dial the number
by gtalbos » Mon Aug 12, 2013 5:05 pm - 4 Replies
- 8782 Views
- Last post by Boutchou
Mon Oct 21, 2019 10:44 am
- HELP.... DID ringing on the phone used to dial the number
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- Live Call when call is Ringing
by areon » Fri Oct 04, 2019 9:12 am - 5 Replies
- 7529 Views
- Last post by areon
Mon Oct 21, 2019 9:45 am
- Live Call when call is Ringing
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- context trunkinbound not making calls
by Boutchou » Wed Oct 16, 2019 11:46 am - 6 Replies
- 7137 Views
- Last post by Boutchou
Sat Oct 19, 2019 10:12 am
- context trunkinbound not making calls
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- Agent Web Client no interface.
by richmond14 » Thu Oct 17, 2019 10:50 am - 1 Replies
- 4144 Views
- Last post by ambiorixg12
Fri Oct 18, 2019 8:04 pm
- Agent Web Client no interface.
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- When PRI Down Voice Issue occurs with NORMAL GSM GATWAY
by neeraj » Fri Oct 18, 2019 2:11 am - 1 Replies
- 3853 Views
- Last post by ambiorixg12
Fri Oct 18, 2019 7:47 pm
- When PRI Down Voice Issue occurs with NORMAL GSM GATWAY
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- Far side connects but unable to route it to Agent
by mcdeeiis » Thu Aug 23, 2018 5:53 am - 3 Replies
- 7313 Views
- Last post by sc3reface
Thu Oct 17, 2019 11:14 pm
- Far side connects but unable to route it to Agent
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- HOW TO ADD LEADS IN THE HOPPER
by MALUK » Thu Oct 03, 2019 6:21 am - 3 Replies
- 5199 Views
- Last post by marcelo
Thu Oct 17, 2019 12:57 pm
- HOW TO ADD LEADS IN THE HOPPER
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- Blind Monitor (Ring sound on agent end)
by ghernandez » Thu Oct 17, 2019 8:04 am - 0 Replies
- 18215 Views
- Last post by ghernandez
Thu Oct 17, 2019 8:04 am
- Blind Monitor (Ring sound on agent end)
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- Why calls are being disconnected by VICI
by jessiekidfernando » Thu Oct 17, 2019 6:37 am - 0 Replies
- 18186 Views
- Last post by jessiekidfernando
Thu Oct 17, 2019 6:37 am
- Why calls are being disconnected by VICI
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- Exceptionally long voice queue length queuing to Local
by marcin » Thu Aug 15, 2019 9:08 am - 5 Replies
- 11892 Views
- Last post by marcin
Tue Oct 15, 2019 10:39 pm
- Exceptionally long voice queue length queuing to Local
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- Monster Hopper Query locking database table
by EXviciman » Sun Sep 08, 2019 5:44 pm - 6 Replies
- 7692 Views
- Last post by VFRDavid
Tue Oct 15, 2019 5:57 pm
- Monster Hopper Query locking database table
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- Lead Search
by ghernandez » Tue Oct 15, 2019 11:31 am - 1 Replies
- 4559 Views
- Last post by jjohnson78
Tue Oct 15, 2019 4:15 pm
- Lead Search
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- Caller ID Block: PRIVATE or UNKNOWING / from a DID
by gequiros » Fri Oct 11, 2019 2:04 pm - 2 Replies
- 4217 Views
- Last post by gequiros
Tue Oct 15, 2019 8:15 am
- Caller ID Block: PRIVATE or UNKNOWING / from a DID
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- AGENTDIRECT COPY
by rrb555 » Mon Oct 14, 2019 8:06 pm - 2 Replies
- 3472 Views
- Last post by rrb555
Mon Oct 14, 2019 8:40 pm
- AGENTDIRECT COPY
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- Vicibox 9 Multiple Server Installation Help
by kailashJagtap » Mon Oct 14, 2019 2:43 pm - 0 Replies
- 17397 Views
- Last post by kailashJagtap
Mon Oct 14, 2019 2:43 pm
- Vicibox 9 Multiple Server Installation Help
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- Accessing the web server outside the LAN
by richmond14 » Mon Oct 14, 2019 10:18 am - 0 Replies
- 17150 Views
- Last post by richmond14
Mon Oct 14, 2019 10:18 am
- Accessing the web server outside the LAN
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- Calls not coming in after Database Migration
by samadsaeed » Fri Oct 11, 2019 4:44 am - 3 Replies
- 4739 Views
- Last post by samadsaeed
Sun Oct 13, 2019 10:48 am
- Calls not coming in after Database Migration
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- Press 1 Campaign - IVR Doesnt Play on all answered calls
by kailashJagtap » Thu May 23, 2019 4:45 pm - 31 Replies
- 35358 Views
- Last post by kailashJagtap
Sat Oct 12, 2019 6:27 pm
- Press 1 Campaign - IVR Doesnt Play on all answered calls
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- Viewing lead information before answering inbound the call
by bghayad » Sat Oct 12, 2019 1:17 pm - 0 Replies
- 17608 Views
- Last post by bghayad
Sat Oct 12, 2019 1:17 pm
- Viewing lead information before answering inbound the call
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- Vendor lead code
by ed123 » Thu Oct 10, 2019 7:02 pm - 1 Replies
- 3479 Views
- Last post by mflorell
Thu Oct 10, 2019 11:41 pm
- Vendor lead code
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- Predictive behaves differently with different trunk
by kavin.chauhan » Wed Oct 09, 2019 11:46 pm - 2 Replies
- 3959 Views
- Last post by kavin.chauhan
Thu Oct 10, 2019 12:31 pm
- Predictive behaves differently with different trunk
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- All servers inoperable after ADMIN_archive_log_tables
by Two8nine » Thu Oct 10, 2019 11:43 am - 0 Replies
- 18128 Views
- Last post by Two8nine
Thu Oct 10, 2019 11:43 am
- All servers inoperable after ADMIN_archive_log_tables
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- AMD calls sent to callmenu resulting in zombies in report
by dspaan » Thu Oct 10, 2019 8:28 am - 0 Replies
- 18632 Views
- Last post by dspaan
Thu Oct 10, 2019 8:28 am
- AMD calls sent to callmenu resulting in zombies in report
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- WAITING AGENTS ON REALTIME
by ruben23 » Tue Oct 08, 2019 4:53 pm - 1 Replies
- 3062 Views
- Last post by ruben23
Wed Oct 09, 2019 7:07 pm
- WAITING AGENTS ON REALTIME
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- What is the difference between InboundQueueTimeout and Drop
by lest13 » Mon Oct 07, 2019 10:34 am - 2 Replies
- 3944 Views
- Last post by lest13
Wed Oct 09, 2019 6:17 pm
- What is the difference between InboundQueueTimeout and Drop
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- DROP RATE increase during Hopper loading
by PManley » Wed Oct 09, 2019 1:22 pm - 0 Replies
- 17597 Views
- Last post by PManley
Wed Oct 09, 2019 1:22 pm
- DROP RATE increase during Hopper loading
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- Unable to receive DTMF Digits, VICidial Cluster
by kaushal.raj » Fri Sep 13, 2019 7:08 pm - 7 Replies
- 9417 Views
- Last post by kaushal.raj
Wed Oct 09, 2019 1:12 pm
- Unable to receive DTMF Digits, VICidial Cluster
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- On what table that stores the SIP SHOW PEERS data?
by jessiekidfernando » Wed Oct 09, 2019 11:48 am - 0 Replies
- 17506 Views
- Last post by jessiekidfernando
Wed Oct 09, 2019 11:48 am
- On what table that stores the SIP SHOW PEERS data?
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