Support
Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N
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- Please read if you used VicidialNOW before posting.
by mcargile » Thu Apr 03, 2008 2:40 pm - 6 Replies
- 37146 Views
- Last post by Op3r
Tue Nov 20, 2018 1:26 pm
- Please read if you used VicidialNOW before posting.
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- Asterisk versions supported by ViciDial
by mflorell » Fri Jul 16, 2010 5:01 pm - 33 Replies
- 95961 Views
- Last post by rameez.amjad4
Thu Oct 18, 2018 1:48 pm
- Asterisk versions supported by ViciDial
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- Manager's Manual a requirement, have you read the manual?
by Op3r » Fri May 25, 2007 11:47 am - 22 Replies
- 85298 Views
- Last post by Scripts
Thu Jul 19, 2018 1:15 pm
- Manager's Manual a requirement, have you read the manual?
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- Please read before posting for support!
by kchung » Thu Sep 14, 2006 11:42 am - 10 Replies
- 59193 Views
- Last post by williamconley
Fri Mar 03, 2017 3:21 pm
- Please read before posting for support!
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- Press 1 Campaign - IVR Doesnt Play on all answered calls
by kailashJagtap » Thu May 23, 2019 4:45 pm - 11 Replies
- 81 Views
- Last post by williamconley
Fri May 24, 2019 2:21 pm
- Press 1 Campaign - IVR Doesnt Play on all answered calls
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- Remove Multiple Phone Codes from Inbound CallerID
by elyc1990 » Wed Aug 29, 2018 11:32 am - 9 Replies
- 897 Views
- Last post by williamconley
Fri May 24, 2019 12:39 pm
- Remove Multiple Phone Codes from Inbound CallerID
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- Phone Label Issue
by hansg » Fri May 24, 2019 5:23 am - 0 Replies
- 23 Views
- Last post by hansg
Fri May 24, 2019 5:23 am
- Phone Label Issue
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- VICIDIAL INBOUND EMAIL does not check mail automatic.
by jps000 » Wed May 22, 2019 12:03 am - 4 Replies
- 131 Views
- Last post by jps000
Fri May 24, 2019 3:37 am
- VICIDIAL INBOUND EMAIL does not check mail automatic.
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- Call hungup status with client on the phone during inbound
by dspaan » Wed May 22, 2019 8:03 am - 2 Replies
- 45 Views
- Last post by dspaan
Fri May 24, 2019 1:30 am
- Call hungup status with client on the phone during inbound
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- Export call Extended report Dialtime and Answer time is same
by lvish » Tue May 21, 2019 10:07 pm - 5 Replies
- 69 Views
- Last post by williamconley
Thu May 23, 2019 10:38 pm
- Export call Extended report Dialtime and Answer time is same
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- Email agent problems :(
by cvillarreal77 » Thu May 23, 2019 6:22 pm - 0 Replies
- 26 Views
- Last post by cvillarreal77
Thu May 23, 2019 6:22 pm
- Email agent problems :(
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- Agents getting calls sent to them when paused
by jfsfx » Sat Jun 11, 2011 4:36 pm - 4 Replies
- 705 Views
- Last post by williamconley
Thu May 23, 2019 4:50 pm
- Agents getting calls sent to them when paused
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- query against DNC list..
by paok1926 » Wed May 22, 2019 6:07 pm - 3 Replies
- 56 Views
- Last post by williamconley
Thu May 23, 2019 4:44 pm
- query against DNC list..
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- Recordings Directory
by puchichagacute » Thu May 23, 2019 6:37 am - 1 Replies
- 63 Views
- Last post by williamconley
Thu May 23, 2019 4:34 pm
- Recordings Directory
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- DEAD Status in Real Time Main Report with 3 Way Call
by pmlb » Wed May 22, 2019 5:56 pm - 3 Replies
- 49 Views
- Last post by williamconley
Thu May 23, 2019 4:19 pm
- DEAD Status in Real Time Main Report with 3 Way Call
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- VoiceMail with multiple e-mail address
by ALGsupport » Wed May 22, 2019 5:18 am - 1 Replies
- 39 Views
- Last post by williamconley
Thu May 23, 2019 2:24 pm
- VoiceMail with multiple e-mail address
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- Not a valid recording
by devin.it3 » Tue Jul 03, 2018 1:38 pm - 1 Replies
- 1217 Views
- Last post by williamconley
Thu May 23, 2019 2:22 pm
- Not a valid recording
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- Inbound and outbound caller ID matching
by dspaan » Thu May 23, 2019 12:27 pm - 0 Replies
- 19 Views
- Last post by dspaan
Thu May 23, 2019 12:27 pm
- Inbound and outbound caller ID matching
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- recording_log | Errors
by kieran333 » Mon May 20, 2019 11:10 am - 17 Replies
- 174 Views
- Last post by kieran333
Thu May 23, 2019 10:24 am
- recording_log | Errors
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- vicidial Inbound Emails queue and calls.
by jps000 » Thu May 23, 2019 12:08 am - 0 Replies
- 24 Views
- Last post by jps000
Thu May 23, 2019 12:08 am
- vicidial Inbound Emails queue and calls.
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- Constant REACHABLE / UNREACHABLE IAX2 extensions (peers)
by VFRDavid » Wed Apr 24, 2019 8:04 pm - 3 Replies
- 195 Views
- Last post by williamconley
Wed May 22, 2019 9:28 pm
- Constant REACHABLE / UNREACHABLE IAX2 extensions (peers)
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- possible robo-killer?
by roljac » Fri Mar 22, 2019 12:25 pm - 2 Replies
- 291 Views
- Last post by williamconley
Wed May 22, 2019 6:08 pm
- possible robo-killer?
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- mariaDB10.3
by ruben23 » Tue May 21, 2019 11:22 pm - 2 Replies
- 68 Views
- Last post by williamconley
Wed May 22, 2019 9:24 am
- mariaDB10.3
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- Need hardware configuration
by RockAllMoment » Wed May 22, 2019 5:33 am - 1 Replies
- 79 Views
- Last post by williamconley
Wed May 22, 2019 9:05 am
- Need hardware configuration
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- VICIDial Email
by sajiahma » Mon May 20, 2019 2:58 pm - 9 Replies
- 97 Views
- Last post by sajiahma
Wed May 22, 2019 4:09 am
- VICIDial Email
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- Press 1 Camp caller id
by xenia2608 » Tue May 21, 2019 3:57 pm - 7 Replies
- 69 Views
- Last post by williamconley
Tue May 21, 2019 10:19 pm
- Press 1 Camp caller id
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- Only the Chat Tab to appear
by bghayad » Wed Apr 24, 2019 8:10 am - 2 Replies
- 119 Views
- Last post by williamconley
Tue May 21, 2019 8:01 pm
- Only the Chat Tab to appear
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- Callback with incorrect LIVE status
by dspaan » Mon May 06, 2019 4:23 am - 2 Replies
- 118 Views
- Last post by williamconley
Tue May 21, 2019 6:52 pm
- Callback with incorrect LIVE status
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- Predictive: How to Automatic Pause after Call Disposition
by Leckbush » Tue May 21, 2019 3:47 pm - 1 Replies
- 40 Views
- Last post by williamconley
Tue May 21, 2019 6:46 pm
- Predictive: How to Automatic Pause after Call Disposition
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- Dahdi Module Not Loading
by thephaseusa » Sat Jun 30, 2018 8:01 am - 1 Replies
- 1212 Views
- Last post by williamconley
Tue May 21, 2019 6:41 pm
- Dahdi Module Not Loading
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- Calling 2 phone extensions simultaneously
by randy_delgado_03 » Tue Jul 17, 2012 10:27 am - 7 Replies
- 2703 Views
- Last post by williamconley
Tue May 21, 2019 4:11 pm
- Calling 2 phone extensions simultaneously
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- CHAT CUSTOMER AND RECEIVING A CALL AT THE SAME TIME
by omar » Fri Nov 11, 2016 6:43 pm - 7 Replies
- 2399 Views
- Last post by sajiahma
Tue May 21, 2019 2:45 pm
- CHAT CUSTOMER AND RECEIVING A CALL AT THE SAME TIME
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- Delays loading the leads to hopper
by jessiekidfernando » Thu Apr 25, 2019 12:14 am - 13 Replies
- 404 Views
- Last post by nikolaos
Tue May 21, 2019 9:22 am
- Delays loading the leads to hopper
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- park 2 ivr :)
by cvillarreal77 » Thu May 16, 2019 7:40 pm - 1 Replies
- 97 Views
- Last post by williamconley
Mon May 20, 2019 12:10 pm
- park 2 ivr :)
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- API for campaign and group
by finntama » Wed Mar 27, 2019 9:02 pm - 2 Replies
- 231 Views
- Last post by williamconley
Mon May 20, 2019 12:04 pm
- API for campaign and group
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- Issue with Softphone Session
by rksunilkumar » Thu Mar 07, 2019 5:00 am - 2 Replies
- 288 Views
- Last post by williamconley
Mon May 20, 2019 12:02 pm
- Issue with Softphone Session
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- Problem to add carrier
by juanykty » Sat Sep 15, 2018 3:27 pm - 2 Replies
- 748 Views
- Last post by williamconley
Mon May 20, 2019 11:59 am
- Problem to add carrier
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- Call MENU Callback
by ruben23 » Mon Mar 18, 2019 10:11 am - 2 Replies
- 327 Views
- Last post by williamconley
Sun May 19, 2019 3:10 pm
- Call MENU Callback
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- Automatic Trim Hopper
by jessiekidfernando » Mon Apr 29, 2019 1:11 pm - 2 Replies
- 134 Views
- Last post by williamconley
Sun May 19, 2019 3:06 pm
- Automatic Trim Hopper
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- Actual Call Length
by ClearCall » Fri May 17, 2019 10:49 pm - 1 Replies
- 89 Views
- Last post by williamconley
Fri May 17, 2019 11:37 pm
- Actual Call Length
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- Free VICIPHONE
by ruben23 » Thu May 16, 2019 12:27 pm - 2 Replies
- 103 Views
- Last post by thephaseusa
Fri May 17, 2019 11:44 am
- Free VICIPHONE
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- Vicidial on Cloud
by earl663 » Thu Apr 11, 2019 9:45 am - 7 Replies
- 799 Views
- Last post by williamconley
Thu May 16, 2019 10:26 pm
- Vicidial on Cloud
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- Calls wont go trough to available agent.
by jessiekidfernando » Tue May 14, 2019 1:38 pm - 17 Replies
- 175 Views
- Last post by williamconley
Thu May 16, 2019 2:28 pm
- Calls wont go trough to available agent.
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- Would it be a bad idea to change the list id of the lead?
by ConnectedDialer » Wed May 08, 2019 12:18 pm - 2 Replies
- 121 Views
- Last post by williamconley
Thu May 16, 2019 1:08 pm
- Would it be a bad idea to change the list id of the lead?
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- Recordings duration doesn't match on the actual file
by jessiekidfernando » Thu May 16, 2019 9:08 am - 5 Replies
- 81 Views
- Last post by williamconley
Thu May 16, 2019 12:19 pm
- Recordings duration doesn't match on the actual file
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- external_hangup API request deletes data.
by mrgunston » Wed May 15, 2019 8:54 pm - 3 Replies
- 76 Views
- Last post by williamconley
Wed May 15, 2019 9:13 pm
- external_hangup API request deletes data.
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- Logging issue
by jessiekidfernando » Wed May 15, 2019 3:36 pm - 1 Replies
- 78 Views
- Last post by williamconley
Wed May 15, 2019 3:51 pm
- Logging issue
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- How to avoid all dialer servers from reloading its dialplan
by jessiekidfernando » Wed May 15, 2019 11:52 am - 1 Replies
- 71 Views
- Last post by williamconley
Wed May 15, 2019 3:48 pm
- How to avoid all dialer servers from reloading its dialplan
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- VICIDIAL ACCESS LOCAL
by ruben23 » Sat Mar 02, 2019 3:49 am - 3 Replies
- 760 Views
- Last post by williamconley
Wed May 15, 2019 12:55 pm
- VICIDIAL ACCESS LOCAL
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- Queue priority AGENTDIRECT
by dominikPL » Thu May 09, 2019 7:14 am - 8 Replies
- 219 Views
- Last post by mflorell
Wed May 15, 2019 5:57 am
- Queue priority AGENTDIRECT
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