Support
Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N
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- Manager's Manual a requirement, have you read the manual?
by Op3r » Fri May 25, 2007 11:47 am - 27 Replies
- 127713 Views
- Last post by carpenox
Mon Sep 07, 2020 12:18 pm
- Manager's Manual a requirement, have you read the manual?
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- Asterisk versions supported by ViciDial
by mflorell » Fri Jul 16, 2010 5:01 pm - 38 Replies
- 248360 Views
- Last post by williamconley
Tue Jul 16, 2019 4:46 pm
- Asterisk versions supported by ViciDial
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- Please read if you used VicidialNOW before posting.
by mcargile » Thu Apr 03, 2008 2:40 pm - 6 Replies
- 65516 Views
- Last post by Op3r
Tue Nov 20, 2018 1:26 pm
- Please read if you used VicidialNOW before posting.
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- Please read before posting for support!
by kchung » Thu Sep 14, 2006 11:42 am - 10 Replies
- 91332 Views
- Last post by williamconley
Fri Mar 03, 2017 3:21 pm
- Please read before posting for support!
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- Looking for help on ancient Vicidial server - Random Pausing
by tomatogoatee » Fri Feb 26, 2021 3:21 pm - 6 Replies
- 124 Views
- Last post by mflorell
Mon Mar 01, 2021 2:54 pm
- Looking for help on ancient Vicidial server - Random Pausing
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- Call Drop While Reach Agent and Got Robot Voice from Custome
by ramizuabhalim » Mon Mar 01, 2021 10:36 am - 0 Replies
- 13 Views
- Last post by ramizuabhalim
Mon Mar 01, 2021 10:36 am
- Call Drop While Reach Agent and Got Robot Voice from Custome
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- CALLERID PRIORITY
by covarrubiasgg » Fri Feb 12, 2021 8:17 pm - 4 Replies
- 197 Views
- Last post by ccabrera
Mon Mar 01, 2021 3:29 am
- CALLERID PRIORITY
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- how many users are support for viciphone
by cvillarreal77 » Thu Feb 18, 2021 6:45 pm - 10 Replies
- 327 Views
- Last post by ccabrera
Mon Mar 01, 2021 2:28 am
- how many users are support for viciphone
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- verifying vicidial installation
by Zaraab » Sat Feb 13, 2021 8:59 pm - 18 Replies
- 594 Views
- Last post by carpenox
Sun Feb 28, 2021 6:05 pm
- verifying vicidial installation
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- Cannot make inbound call
by elsayed.mohamed » Sat Feb 20, 2021 3:50 pm - 5 Replies
- 164 Views
- Last post by elsayed.mohamed
Fri Feb 26, 2021 7:27 pm
- Cannot make inbound call
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- Agents with 2 Calls at the time
by iboam » Tue Feb 23, 2021 9:55 pm - 6 Replies
- 144 Views
- Last post by carpenox
Thu Feb 25, 2021 6:06 pm
- Agents with 2 Calls at the time
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- Vicidial Dynamic Login Redirect
by iboam » Tue Feb 23, 2021 9:57 pm - 2 Replies
- 87 Views
- Last post by iboam
Wed Feb 24, 2021 11:09 am
- Vicidial Dynamic Login Redirect
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- Calls to this lead NOT matching agent log records
by elite_energy » Tue Feb 23, 2021 1:51 pm - 4 Replies
- 118 Views
- Last post by elite_energy
Wed Feb 24, 2021 10:31 am
- Calls to this lead NOT matching agent log records
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- Admin Home URL (how to customize)
by chasejordan1 » Sat Feb 20, 2021 1:22 pm - 3 Replies
- 150 Views
- Last post by mflorell
Tue Feb 23, 2021 10:11 am
- Admin Home URL (how to customize)
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- no LIVE Callbacks found
by dspaan » Mon Feb 01, 2021 6:49 pm - 3 Replies
- 288 Views
- Last post by mflorell
Mon Feb 22, 2021 11:06 am
- no LIVE Callbacks found
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- vicidial agent api for remote agent call length
by striker » Mon Feb 22, 2021 2:01 am - 2 Replies
- 83 Views
- Last post by mflorell
Mon Feb 22, 2021 11:03 am
- vicidial agent api for remote agent call length
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- Agent login time report
by abhiupadhyayy » Sun Feb 21, 2021 5:10 pm - 0 Replies
- 83 Views
- Last post by abhiupadhyayy
Sun Feb 21, 2021 5:10 pm
- Agent login time report
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- agi-set_variables.agi adding + sign for space value
by anilbakhtani » Thu Feb 18, 2021 1:43 am - 1 Replies
- 122 Views
- Last post by anilbakhtani
Fri Feb 19, 2021 11:59 pm
- agi-set_variables.agi adding + sign for space value
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- AGENT NOT GET CALL
by dgxa » Wed Feb 17, 2021 5:04 pm - 1 Replies
- 124 Views
- Last post by dgxa
Fri Feb 19, 2021 2:34 pm
- AGENT NOT GET CALL
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- How to call agent from another agent
by frank83 » Sun Feb 14, 2021 9:56 am - 8 Replies
- 349 Views
- Last post by frank83
Fri Feb 19, 2021 9:33 am
- How to call agent from another agent
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- Inbound call not working
by hyouzcdc » Thu Feb 18, 2021 10:34 am - 1 Replies
- 106 Views
- Last post by carpenox
Thu Feb 18, 2021 4:47 pm
- Inbound call not working
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- GMT offset: choosing between phone & zip
by pbxcraft » Wed Feb 17, 2021 10:32 am - 0 Replies
- 98 Views
- Last post by pbxcraft
Wed Feb 17, 2021 10:32 am
- GMT offset: choosing between phone & zip
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- Press 1 - Customer as CID to Forwarded DID [Solved]
by zenithbsolutions » Mon Feb 15, 2021 2:33 pm - 5 Replies
- 195 Views
- Last post by carpenox
Tue Feb 16, 2021 10:16 pm
- Press 1 - Customer as CID to Forwarded DID [Solved]
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- Callbacks from active lists
by destefanix » Mon Feb 15, 2021 6:11 am - 2 Replies
- 154 Views
- Last post by destefanix
Tue Feb 16, 2021 9:45 am
- Callbacks from active lists
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- callback dial scheduling
by TSINOPANA » Thu Nov 26, 2020 1:47 am - 2 Replies
- 519 Views
- Last post by TSINOPANA
Mon Feb 15, 2021 10:10 pm
- callback dial scheduling
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- Custom Fields with Agent API
by GenXOutsourcing » Sun Feb 14, 2021 8:45 pm - 7 Replies
- 197 Views
- Last post by carpenox
Mon Feb 15, 2021 5:14 pm
- Custom Fields with Agent API
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- Calls disconnect on telnet not connecting (Vicibox 9.0.1)
by n00b_ast » Fri Jul 17, 2020 11:35 am - 24 Replies
- 6408 Views
- Last post by Saurav
Mon Feb 15, 2021 7:39 am
- Calls disconnect on telnet not connecting (Vicibox 9.0.1)
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- browscap ini directive not set
by dspaan » Sun Feb 14, 2021 2:45 pm - 1 Replies
- 149 Views
- Last post by carpenox
Sun Feb 14, 2021 7:22 pm
- browscap ini directive not set
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- TEST CALL IGNORES CID SETTINGS
by covarrubiasgg » Fri Feb 12, 2021 8:20 pm - 1 Replies
- 158 Views
- Last post by carpenox
Sat Feb 13, 2021 8:19 am
- TEST CALL IGNORES CID SETTINGS
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- Simplicitycollect
by rheymzkilove » Fri Feb 12, 2021 3:24 pm - 1 Replies
- 151 Views
- Last post by carpenox
Sat Feb 13, 2021 8:16 am
- Simplicitycollect
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- Call Transfer to closer enter status XFER into 999
by mediasoft » Wed Feb 10, 2021 1:25 am - 4 Replies
- 234 Views
- Last post by carpenox
Sat Feb 13, 2021 5:48 am
- Call Transfer to closer enter status XFER into 999
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- dahdi module unloaded
by rajnishs91 » Fri Feb 12, 2021 6:58 am - 3 Replies
- 166 Views
- Last post by carpenox
Sat Feb 13, 2021 5:48 am
- dahdi module unloaded
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- Automated Reports feature
by dspaan » Sun Mar 12, 2017 9:23 pm - 8 Replies
- 6654 Views
- Last post by eyeofefil
Fri Feb 12, 2021 4:36 pm
- Automated Reports feature
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- Agent monitoring help
by viciwanted » Thu Feb 11, 2021 11:10 pm - 1 Replies
- 159 Views
- Last post by carpenox
Fri Feb 12, 2021 6:08 am
- Agent monitoring help
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- vicidial screen -ls sockets
by Zaraab » Fri Feb 12, 2021 4:38 am - 1 Replies
- 145 Views
- Last post by carpenox
Fri Feb 12, 2021 6:07 am
- vicidial screen -ls sockets
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- Database issue in Cluster
by hansg » Tue Feb 09, 2021 4:47 pm - 6 Replies
- 278 Views
- Last post by carpenox
Thu Feb 11, 2021 4:08 pm
- Database issue in Cluster
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- Call In IVR (Realtime) Setting
by ramizuabhalim » Wed Feb 10, 2021 12:02 pm - 4 Replies
- 187 Views
- Last post by carpenox
Thu Feb 11, 2021 3:58 pm
- Call In IVR (Realtime) Setting
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- Postal code filter
by hansg » Wed Feb 10, 2021 9:21 am - 3 Replies
- 168 Views
- Last post by carpenox
Thu Feb 11, 2021 3:57 pm
- Postal code filter
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- Agent Performance Detail Report showing inaccurate times
by mjohn425 » Tue Feb 09, 2021 11:49 pm - 0 Replies
- 158 Views
- Last post by mjohn425
Tue Feb 09, 2021 11:49 pm
- Agent Performance Detail Report showing inaccurate times
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- lead recycling not working
by justinmoodley3 » Fri Jan 22, 2021 5:11 am - 15 Replies
- 611 Views
- Last post by carpenox
Tue Feb 09, 2021 7:46 pm
- lead recycling not working
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- Vicibox 9.0.3 Firewall
by m@rio » Sun Feb 07, 2021 10:07 am - 5 Replies
- 242 Views
- Last post by carpenox
Tue Feb 09, 2021 7:45 pm
- Vicibox 9.0.3 Firewall
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- Dial Attempt
by m@rio » Mon Feb 08, 2021 7:43 pm - 3 Replies
- 187 Views
- Last post by carpenox
Tue Feb 09, 2021 7:45 pm
- Dial Attempt
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- Dialing Stop due to Transfer
by PJ111288 » Fri Feb 05, 2021 2:31 am - 8 Replies
- 301 Views
- Last post by PJ111288
Tue Feb 09, 2021 5:19 am
- Dialing Stop due to Transfer
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- VICIDIAL ADMINISTRATION PHONES PANEL
by dgxa » Mon Feb 08, 2021 2:23 pm - 2 Replies
- 190 Views
- Last post by carpenox
Tue Feb 09, 2021 3:54 am
- VICIDIAL ADMINISTRATION PHONES PANEL
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- Agents automatically goes on disposition
by javad-afzal » Thu Jan 28, 2021 1:59 pm - 13 Replies
- 619 Views
- Last post by mflorell
Mon Feb 08, 2021 10:28 pm
- Agents automatically goes on disposition
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- Survey Caller ID Issue
by Janky » Fri Mar 07, 2014 3:50 pm - 35 Replies
- 27143 Views
- Last post by SPAMSAM
Mon Feb 08, 2021 10:58 am
- Survey Caller ID Issue
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- Recording issue with GSM format
by frank83 » Sat Feb 06, 2021 5:35 am - 2 Replies
- 259 Views
- Last post by frank83
Mon Feb 08, 2021 5:22 am
- Recording issue with GSM format
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- DROPPED / ANSWERED calls are not showing in realtime page
by PJ111288 » Sun Jul 26, 2020 11:56 am - 4 Replies
- 1174 Views
- Last post by PJ111288
Sat Feb 06, 2021 1:16 am
- DROPPED / ANSWERED calls are not showing in realtime page
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- No leads in hopper
by dgxa » Wed Jan 13, 2021 8:11 am - 15 Replies
- 889 Views
- Last post by dgxa
Fri Feb 05, 2021 1:16 pm
- No leads in hopper
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