Support
Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N
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- Manager's Manual a requirement, have you read the manual?
by Op3r » Fri May 25, 2007 11:47 am - 22 Replies
- 69026 Views
- Last post by Scripts
Thu Jul 19, 2018 1:15 pm
- Manager's Manual a requirement, have you read the manual?
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- Asterisk versions supported by ViciDial
by mflorell » Fri Jul 16, 2010 5:01 pm - 32 Replies
- 68773 Views
- Last post by mflorell
Sun Apr 08, 2018 12:00 pm
- Asterisk versions supported by ViciDial
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- Please read before posting for support!
by kchung » Thu Sep 14, 2006 11:42 am - 10 Replies
- 50380 Views
- Last post by williamconley
Fri Mar 03, 2017 3:21 pm
- Please read before posting for support!
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- Please read if you used VicidialNOW before posting.
by mcargile » Thu Apr 03, 2008 2:40 pm - 0 Replies
- 30959 Views
- Last post by mcargile
Thu Apr 03, 2008 2:40 pm
- Please read if you used VicidialNOW before posting.
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- Asterisk stop / time
by bestmanbolivar » Thu Sep 27, 2018 3:46 pm - 8 Replies
- 153 Views
- Last post by bestmanbolivar
Mon Oct 15, 2018 11:37 pm
- Asterisk stop / time
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- Dynamic Good Guys for Vicibox 8.1.2
by thephaseusa » Mon Oct 15, 2018 4:54 pm - 2 Replies
- 12 Views
- Last post by thephaseusa
Mon Oct 15, 2018 11:09 pm
- Dynamic Good Guys for Vicibox 8.1.2
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- How can i setup Webphone
by rameez.amjad4 » Mon Oct 15, 2018 4:58 pm - 6 Replies
- 20 Views
- Last post by thephaseusa
Mon Oct 15, 2018 6:29 pm
- How can i setup Webphone
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- recording into month folders
by Op3r » Mon Oct 15, 2018 9:15 am - 5 Replies
- 37 Views
- Last post by blackbird2306
Mon Oct 15, 2018 4:29 pm
- recording into month folders
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- Error In Asterisk
by rameez.amjad4 » Mon Oct 15, 2018 1:35 pm - 3 Replies
- 21 Views
- Last post by rameez.amjad4
Mon Oct 15, 2018 3:53 pm
- Error In Asterisk
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- Agent is paused at any time
by llombardi » Fri Oct 12, 2018 1:28 pm - 2 Replies
- 75 Views
- Last post by dspaan
Mon Oct 15, 2018 9:35 am
- Agent is paused at any time
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- Background Image
by hansg » Fri Oct 12, 2018 7:51 am - 2 Replies
- 93 Views
- Last post by hansg
Mon Oct 15, 2018 4:56 am
- Background Image
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- External Phone Not working
by jheengoo » Tue Sep 11, 2018 1:24 pm - 1 Replies
- 166 Views
- Last post by williamconley
Sun Oct 14, 2018 1:43 pm
- External Phone Not working
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- How to Pair VOS3000 and VICIBOX.
by yousaf119 » Wed Oct 03, 2018 7:34 am - 1 Replies
- 115 Views
- Last post by williamconley
Sun Oct 14, 2018 10:54 am
- How to Pair VOS3000 and VICIBOX.
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- FQDN HTTPS VICIphone & Vicidial Clusters
by thephaseusa » Sat Oct 13, 2018 5:16 pm - 1 Replies
- 48 Views
- Last post by mflorell
Sun Oct 14, 2018 10:05 am
- FQDN HTTPS VICIphone & Vicidial Clusters
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- Dynamic Good Guys DB editor and php7
by uselessinfoguru » Tue Aug 07, 2018 11:06 pm - 2 Replies
- 425 Views
- Last post by uselessinfoguru
Fri Oct 12, 2018 2:30 pm
- Dynamic Good Guys DB editor and php7
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- Holiday definitions for temporarily closing
by dspaan » Fri Oct 12, 2018 5:55 am - 1 Replies
- 48 Views
- Last post by mflorell
Fri Oct 12, 2018 9:35 am
- Holiday definitions for temporarily closing
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- survey to call menu, calls hangup immedietly when answered
by vijaymuddu » Fri Sep 28, 2018 5:40 am - 8 Replies
- 209 Views
- Last post by mubeen
Fri Oct 12, 2018 9:08 am
- survey to call menu, calls hangup immedietly when answered
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- Asterisk Version
by hashtagjet » Tue Aug 14, 2018 8:57 pm - 1 Replies
- 250 Views
- Last post by jmathew
Fri Oct 12, 2018 1:18 am
- Asterisk Version
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- Issues with Calling
by ayan07 » Thu Oct 11, 2018 8:48 am - 1 Replies
- 69 Views
- Last post by mflorell
Thu Oct 11, 2018 5:57 pm
- Issues with Calling
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- Text to speech multiple data
by santhuarnold » Wed Oct 03, 2018 1:10 pm - 3 Replies
- 126 Views
- Last post by mflorell
Thu Oct 11, 2018 8:46 am
- Text to speech multiple data
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- [RESOLVED]Waiting for ring at Agent Interface
by streetboy » Tue Oct 09, 2018 8:55 pm - 2 Replies
- 97 Views
- Last post by streetboy
Wed Oct 10, 2018 1:41 pm
- [RESOLVED]Waiting for ring at Agent Interface
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- Drop call vs Abandoned call inbound definitions
by rheymzkilove » Tue Oct 09, 2018 6:46 pm - 1 Replies
- 71 Views
- Last post by dspaan
Wed Oct 10, 2018 1:30 pm
- Drop call vs Abandoned call inbound definitions
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- AVATAR FEATURES
by ruben23 » Tue Oct 09, 2018 5:18 pm - 3 Replies
- 93 Views
- Last post by mflorell
Wed Oct 10, 2018 5:17 am
- AVATAR FEATURES
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- dispo_move_list.php error
by Afa3010 » Tue Oct 09, 2018 5:40 am - 4 Replies
- 106 Views
- Last post by Afa3010
Wed Oct 10, 2018 2:13 am
- dispo_move_list.php error
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- [RESOLVED] phone login and password are not active in system
by streetboy » Wed Sep 26, 2018 8:53 pm - 2 Replies
- 183 Views
- Last post by streetboy
Tue Oct 09, 2018 8:32 pm
- [RESOLVED] phone login and password are not active in system
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- Vicidial Report Timestats
by rheymzkilove » Thu Oct 04, 2018 8:36 pm - 4 Replies
- 160 Views
- Last post by mflorell
Tue Oct 09, 2018 7:25 pm
- Vicidial Report Timestats
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- Survey campaign call gets hangup after getting DTMF
by mubeen » Mon Oct 01, 2018 9:32 am - 3 Replies
- 199 Views
- Last post by mubeen
Tue Oct 09, 2018 5:44 pm
- Survey campaign call gets hangup after getting DTMF
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- Vicidial INCALL and ERI issue
by RobV » Tue Oct 09, 2018 8:23 am - 0 Replies
- 66 Views
- Last post by RobV
Tue Oct 09, 2018 8:23 am
- Vicidial INCALL and ERI issue
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- Agentless campaign with AMD and auto transfer to Ingroup
by arunvsadnikov » Sun Oct 07, 2018 1:30 am - 4 Replies
- 133 Views
- Last post by arunvsadnikov
Tue Oct 09, 2018 8:04 am
- Agentless campaign with AMD and auto transfer to Ingroup
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- Calltime not working in call menu
by cvillarreal77 » Sat Oct 06, 2018 10:29 pm - 9 Replies
- 207 Views
- Last post by cvillarreal77
Mon Oct 08, 2018 12:36 pm
- Calltime not working in call menu
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- Manual Dial Filter Check Only Internal DNC List
by arunvsadnikov » Fri Sep 28, 2018 2:11 pm - 2 Replies
- 161 Views
- Last post by arunvsadnikov
Mon Oct 08, 2018 12:50 am
- Manual Dial Filter Check Only Internal DNC List
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- inbound to voicemail
by mcdeeiis » Thu Oct 04, 2018 5:32 am - 2 Replies
- 114 Views
- Last post by ambiorixg12
Thu Oct 04, 2018 9:33 pm
- inbound to voicemail
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- On Hook Agent Unable to Answer Call
by sip-puppy » Wed Oct 03, 2018 2:55 pm - 2 Replies
- 116 Views
- Last post by sip-puppy
Thu Oct 04, 2018 11:51 am
- On Hook Agent Unable to Answer Call
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- Issue with Audio Store
by ayan07 » Fri Sep 28, 2018 7:30 am - 2 Replies
- 166 Views
- Last post by sip-puppy
Thu Oct 04, 2018 10:39 am
- Issue with Audio Store
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- Disable "Enter Pause Code" When already on pause
by sip-puppy » Wed Oct 03, 2018 12:32 pm - 2 Replies
- 114 Views
- Last post by sip-puppy
Thu Oct 04, 2018 8:44 am
- Disable "Enter Pause Code" When already on pause
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- Manual Dial "Waiting for ring" *Resolved*
by sip-puppy » Wed Oct 03, 2018 1:02 pm - 3 Replies
- 128 Views
- Last post by mflorell
Thu Oct 04, 2018 5:15 am
- Manual Dial "Waiting for ring" *Resolved*
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- Consultative checkbox when doing transfer to preset
by dspaan » Mon Mar 26, 2018 12:26 pm - 13 Replies
- 1409 Views
- Last post by kimberly1
Wed Oct 03, 2018 10:16 am
- Consultative checkbox when doing transfer to preset
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- inbound call drop status with user assign
by richmac2018 » Wed Aug 29, 2018 9:02 pm - 2 Replies
- 428 Views
- Last post by richmac2018
Wed Oct 03, 2018 12:59 am
- inbound call drop status with user assign
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- GMT offset is always 0.00 when doing Manual Dialing
by jikseyres16 » Wed Oct 03, 2018 12:04 am - 0 Replies
- 81 Views
- Last post by jikseyres16
Wed Oct 03, 2018 12:04 am
- GMT offset is always 0.00 when doing Manual Dialing
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- Call status if System get powered off
by sohaib » Tue Oct 02, 2018 2:50 am - 1 Replies
- 101 Views
- Last post by blackbird2306
Tue Oct 02, 2018 4:47 am
- Call status if System get powered off
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- Lead modify screen hangup reason
by dspaan » Mon Oct 01, 2018 12:38 pm - 1 Replies
- 113 Views
- Last post by mflorell
Mon Oct 01, 2018 7:36 pm
- Lead modify screen hangup reason
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- MONITOR option does not offset top_head_key in realtime
by jxk7581 » Mon Oct 01, 2018 11:55 am - 1 Replies
- 107 Views
- Last post by mflorell
Mon Oct 01, 2018 2:01 pm
- MONITOR option does not offset top_head_key in realtime
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- VICIphone instructions
by thephaseusa » Mon Oct 01, 2018 12:23 pm - 0 Replies
- 124 Views
- Last post by thephaseusa
Mon Oct 01, 2018 12:23 pm
- VICIphone instructions
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- Inbound Drop number to voice mail is not working
by santhuarnold » Mon Oct 01, 2018 7:17 am - 2 Replies
- 111 Views
- Last post by santhuarnold
Mon Oct 01, 2018 9:01 am
- Inbound Drop number to voice mail is not working
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- [HELP] How to Make Calls Faster?
by ragingstriker » Tue Sep 18, 2018 5:09 pm - 4 Replies
- 280 Views
- Last post by blackbird2306
Mon Oct 01, 2018 7:41 am
- [HELP] How to Make Calls Faster?
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- Unable to call the DID during/after the cron maintenance run
by jikseyres16 » Thu Sep 27, 2018 6:28 pm - 2 Replies
- 142 Views
- Last post by jikseyres16
Mon Oct 01, 2018 1:08 am
- Unable to call the DID during/after the cron maintenance run
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- Agent SendDTMF Not Working
by sohaib » Fri Sep 28, 2018 11:42 am - 4 Replies
- 166 Views
- Last post by sohaib
Sat Sep 29, 2018 8:06 am
- Agent SendDTMF Not Working
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- vicibox express 8.1
by ambiorixg12 » Thu Sep 27, 2018 8:04 pm - 7 Replies
- 190 Views
- Last post by williamconley
Fri Sep 28, 2018 8:02 pm
- vicibox express 8.1
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- Caller ID & agent API, unable to hangup
by Two8nine » Wed Sep 26, 2018 2:44 pm - 8 Replies
- 249 Views
- Last post by Two8nine
Fri Sep 28, 2018 2:52 pm
- Caller ID & agent API, unable to hangup
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- Using the VM button to leave message on answering machine
by dspaan » Fri Sep 28, 2018 7:31 am - 1 Replies
- 114 Views
- Last post by dspaan
Fri Sep 28, 2018 8:05 am
- Using the VM button to leave message on answering machine
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